I was once doing a communtiy ICT course and it became apparent that a number of the partcipants didn’t feel safe in their neighbourhood and had no idea who their local communtiy support officer was.  As a result, we delayed a later session so the Nieghbourhood Manager could come in and talk to the community about what was going on.  The feedback was amazing.  While I often use this example of how learning is central to council’s consultation and communciation strategies, it also made me think – if hyperlocal Twitter accounts existed and feeds that promote safety, couldn’t the learning team get invovled?  Wouldn’t a course on how to use the computer or mobile device to make yourself feel safe and informed be a lot more beneficial than a CLAIT course?  There’s a potential for some good research there if anyone is in a position to do it…